Santa Suits and Other Costumes
Costumes may be returned for size exchange or for a different costume of equal or greater value only. Exchanges must be made within 4 days after receiving the shipment.
The following conditions apply for exchanges:
Unauthorized returns will be refused.
Must have our return authorization number on the box. For authorization number call (515)-274-3661 or 1-800-383-7469 from 9am to 5:00pm (Central Time) Monday through Friday.
Must be returned in original packaging.
Must be accompanied by a note explaining how you want the exchange to be handled.
Must include a copy of your receipt. If you send the original receipt it will not be returned to you.
The customer is responsible for all shipping charges.
Costumes Accessories
Costume Accessories are not returnable, including but not limited to: makeup, hats, wigs, beards & moustaches, gloves, wings, halos, wands, glasses, belts, boot covers, door chimes, jingle bells, tummy pads, toy bags.
Unauthorized returns will be refused.