Santa Suits USA
Santa Suits and Other Costumes
Costumes may be returned for size exchange or for a different costume of equal or greater value only. Exchanges must be made within 4 days after receiving the shipment. Unauthorized returns will be refused.
Follow this process:
Return authorization number must be included on the box. For authorization number call (515)-274-3661 or 1-800-383-7469 from 9am to 5:00pm (Central Time) Monday through Friday.
The costume must be returned in its original packaging.
The return must be accompanied by a note explaining how you want the exchange to be handled.
The package must include a copy of your receipt. If you send the original receipt it will not be returned to you.
The customer is responsible for all shipping charges.
Costume Accessories cannot be returned. This includes makeup, hats, wigs, beards & moustaches, gloves, wings, halos, wands, glasses, belts, boot covers, jingle bells, tummy pads, toy bags.